Assistance and After Sales support
Our commitment goes beyond the machine delivery and includes comprehensive, personalised support tailored to each customer’s specific needs.
Complete support for all needs
What makes us unique
Our expertise in designing and developing sterile areas, non-sterile zones and Central Sterile Services Departments (CSSD) stands out for its comprehensive approach—covering everything from initial concepts to detailed 3D layouts and the definition of workflow processes. Our goal is to optimise every stage of the process, cutting delays, eliminating inefficiencies and improving productivity. Thanks to avant-garde solutions, optimised equipment and an efficient reallocation of resources we guarantee high performance and tangible results for our customers.
The team
Our service team is made up of experts who work together with engineers and project managers to provide the best solution for each customer’s specific needs. We focus on cost-effectiveness, ergonomics and process validation in order to quickly respond to any need. Our ongoing collaboration with the customer is our strength, enabling us to offer fast, practical, and efficient solutions.
We care
Our multi-lingual team of technicians, with over 10 years of experience in process machinery, is always ready to support our customers. We are available 365 days a year, 24 hours a day, guaranteeing a complete and timely assistance, whatever the need. Our dedication and professionalism ensure that every customer can count on continuous, reliable and highly qualified support.
What are you looking for?
Remote assistance add
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On-site assistance add
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Scheduled Maintenance add
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Spare Parts request add
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Training add
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